Kim O.

Kim O.

Billing Specialist

As a recent addition to the CVC family, starting in November 2019, I brought over 20 years of experience working in clinical settings specializing in patient care coordination, insurance processing, and patient accounting. I am thoroughly enjoying my newly created “in-house” position as CVC’s Billing Specialist working daily to keep your insurance and personal payments applied accurately, your billing questions and concerns handled courteously and insurance needs tended to promptly. In addition, you will find me helping our top-notch doctors stay credentialed with most insurance networks utilized in this area of Wisconsin and working on special projects to assist our very busy office manager. I may also get to greet you to help with scheduling your next appointment and/or meeting your needs on the phone while backing up our busy front office staff. I take pride in treating you as I would want to be treated: friendly, helpful, courteous, and professional.

Four Fun Facts About Me:

1. 1. Grew up on a dairy farm with two sisters and one brother.
2. 2. Mother of two beautiful daughters and in 2020 gained two awesome sons-in-law.
3. 3. Enjoy helping others.
4. 4.Motto: Work before play, and play like it’s not work.